Frank's blog

Lessons learnt from Clients

I’ve recently returned from one of the best business trips that I’ve had in a long time. I spent over a month visiting clients on the East coast of the United States. It was nice to have the opportunity to visit clients face to face and hear about their research, get feedback, learn their requirements, and hear their suggestions on how we can expand on our services. I’d like to share some highlights with you as well.

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Growing company by growing people

At the moment I’m travelling in the US and speaking at various events, which is something I enjoy doing. My talks focus on the Ozgene philosophy on growing and nurturing its most valuable resource; people. This has generated interesting discussion and feedback, which has inspired this blog on how applying Lean can grow the people within an organisation.

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Who said a Lean year was a bad thing?

2014

Wow. What a year it has been. 2014 was the most successful year in Ozgene’s history. Why? How? These are all very good questions so let me guide you through the year.

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Tick-tock goes the Clock

As the saying goes, "you can't manage what you don't know". This can be rephrased “you can't manage what you don't measure". So, unless we measure something, we cannot know if it is getting better or worse.

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Contact us

Contact us to discuss your mouse model requirements and the best solution for your project. We will provide you with an obligation free project design and quote.

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Frank's Lean talks

  • Shingo Institute, Logan, UT, USA
  • MBA Program, University of Utah, USA
  • OC Tanner, Salt Lake City, UT, USA
  • Ophir-Spiricon, Logan, UT, USA
  • ELITechGroup, Logan, UT, USA
  • Sebel Furniture, Sydney, NSW, Australia
  • Telethon Kids Institute, Perth, WA, Australia
  • AME Business Excellence, Perth, WA, Australia

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Proven Track Record

The team at Ozgene has over two decades of experience creating customised knockout and knock-in mice for pivotal medical research globally. Over 300 scientific publications are based on research using Ozgene mice.

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Global Client Base

Ozgene generates genetically customised mice for researchers around the world. Ozgene mice can be found in 31 different countries on 5 continents from small academic institutions to multinational pharmaceutical companies.

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Lean Management

Ozgene is applying Lean Management principles to deliver the highest quality services and shortest lead times to our customers. The implementation of Lean Culture has already seen an improvement in our processes and timelines.

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