Frank's blog

Aloha - taking a break from Organisational Excellence

You may not know that Ozgene is a family business. I recently attended the State Conference of Family Business Australia here in Perth. One of the conference themes was succession planning and it felt like people were looking for the next commander-in-chief. This prompted me to ask the questions… What is my role as the CEO? What is my role as a leader?

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Handel, Toyota and Homo Deus

I recently chaired a lunch time discussion on ‘Standard Work – the Basis for Scientific Thinking’ at the Shingo International Conference in Atlanta. Handel’s Water Music Finale was playing on my phone. The discussion started with a comment by one attendee: “We cannot do Standard Work – we employ artists in a creative business that makes greeting cards, gifts etc.” I turned up the volume of the music and asked people what they thought the music was. The answer was “Bach”, “Beethoven”, “classical music”. I prompted for the purpose of playing the music, putting it into our lunch session context.

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Be mindful at the gemba

Over the past years we have been working on our organisational excellence framework. As a result, we have established a culture around our Vision & Mission (why), Strategy & Tactic (what) and Operations (how). One aspect, however, that has remained elusive is the gemba walk. ‘Gemba walk’ is a Japanese term used by Toyota to describe a walk through the workplace. The intent is to observe the processes and people while the actual work is being performed. This is opposed to sitting in a meeting room and discussing what everyone thinks might happen at the workplace.

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Good news

This month I’d like to share some good news from the Hempel family, whose daughters suffer from a severe genetic cholesterol condition called Niemann-Pick Type C. It causes cholesterol to build up in cells to toxic levels and is often referred to as childhood Alzheimer’s.

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Frank's Lean talks

  • Shingo Institute, Logan, UT, USA
  • MBA Program, University of Utah, USA
  • OC Tanner, Salt Lake City, UT, USA
  • Ophir-Spiricon, Logan, UT, USA
  • ELITechGroup, Logan, UT, USA
  • Sebel Furniture, Sydney, NSW, Australia
  • Telethon Kids Institute, Perth, WA, Australia
  • AME Business Excellence, Perth, WA, Australia

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Proven Track Record

The team at Ozgene has over two decades of experience creating customised knockout and knock-in mice for pivotal medical research globally. Over 350 scientific publications are based on research using Ozgene mice.

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Global Client Base

Ozgene generates genetically customised mice for researchers around the world. Ozgene mice can be found in 31 different countries on 5 continents from small academic institutions to multinational pharmaceutical companies.

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Lean Management

Ozgene is applying Lean Management principles to deliver the highest quality services and shortest lead times to our customers. The implementation of Lean Culture has already seen an improvement in our processes and timelines.

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