to advance humanity - inspire curiosity
Ozgene’s Lean journey started in 2009 when our CEO, Dr Frank Koentgen, first got hold of the book “The Toyota Way”, by Jeff Liker. Intrigued by the book, Frank studied Lean further, including the “Shingo Study Tour” in Japan in May 2012. You can read more about his personal Lean journey and other lean topics in Frank's blog.
At Ozgene, Lean can be best described as “human Lean”, centred on the core values of being humble and respectful, as well as, building trust and confidence. As part of this, each individual process is humanised, stabilised, standardised and improved. The implementation of Lean has led to a significant improvement in productivity and a remarkable reduction in project timelines.
The Shingo Institute has played a key part in reinforcing and assisting Ozgene's human Lean journey, and Frank was honoured to be asked to join the Shingo Executive Advisory Board in 2015. He is a frequent speaker on Operational Excellence.